• Turbo-charge Your Incident Investigation and Causal Analysis Processes

    Proper incident investigation is a critical aspect of Occupational Health and Safety Management System continuous improvement. Our current incident investigation processes are not as effective, and we need them to be to better if we are to learn from past incidents and improve processes to prevent future incidents. We must stop just filling out forms and get to the true causes, so we can make improvements and reduce risk. We need to start finding the true causes of the incidents and implement real corrective action. It is time we talked and self-evaluated this process, update and upgrade our thinking, knowledge and skills as safety leaders.

    In this session the following concepts will be reviewed:

    • How to rise above the tendency to just “fill out the investigation form” and start doing real investigations
    • Discuss the basic causes of workplace incidents
    • Explore the energy/barriers of hazard analysis and incident causation
    • Establish the connection between incident investigation and good risk reduction
    • Review the critical phases in an incident investigation and make sure you are doing each of them and in the right order
    • How to gather evidence including site examination, witness interviewing, and documentation review
    • Discuss the reasons that few people do causal analysis as a part of their incident investigation process

    Participants will be given an opportunity to review completed investigations and discuss improvements that can be made in causal analysis. A case study, group discussion, format will be used in this session.


    Glyn Jones, EHS Partnerships Ltd

    Glyn is a Partner in the firm EHS Partnerships Ltd. He has been teaching and doing incident investigations for over 30 years of experience. He has been retained as an expert to complete critical incident investigations and provides written and documented support to the lawyers representing employers being prosecuted for OHS offences.

    Glyn is a chemical engineer by training and is a Professional Engineer. He completed a Master’s degree specializing in occupational health and safety. He teaches occupational health and safety at the University of New Brunswick.  He holds numerous professional certifications and is a CIH and a CRSP. He is a regular conference speaker and contributor to Canadian Occupational Safety magazine. He can be reached at gjones@ehsp.ca.